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House Rules

These house rules have been set up with the intention to make the Shacky experience as safe and enjoyable as possible. Please note that violation of these rules could result in early departure without a refund, so please read thoroughly!

 

Check-out time: 11 am

Check-in time: 3 pm


Guests:
The Shacky is only for use by a maximum of 2 registered guests. Guests must be 18 years of age or above.

Pets:
Not all Shackys are pet-friendly, so please check the listings of your chosen Shacky for its pet friendliness.

Host:
Be respectful of the property and to your host. The property you’re staying on is someone else’s home and life work, so please treat it as such.

Wildlife:
Be respectful of all animals and please store food safely, as you never know who’ll come by at night! In summer there are snakes in Australia, as such, hosts will always warn you if snakes have been sighted, but do be careful of your surroundings.

Farm life:
Because many Shackys are on farms, please be respectful of all farm life. For example, sheep are curious creatures and might walk up to the Shacky. While that is part of the beauty of the Shacky experience, please don’t actively agitate any farm animals.

Parking:
There will be designated parking spots for your vehicle, so please only park within those areas.

Campfires:
We love a good campfire as much as the next person, but very bad outcomes could come out of poorly setup campfires with Australia’s naturally dry climate. Some hosts do provide a campfire spot that they are happy for you to use, but please restrict it to these designated spaces.

Please do not dispose of any rubbish in the fire, but only in the bins provided on the property. You are expected to always attend to your fire and campfires must always be kept knee-high or below. Furthermore, under CFA regulations there are to be no campfires allowed during fire season (November-April). 

Firewood/trees:
Please do not cut, deface or disfigure any trees on the property or the surrounding areas. Firewood may be provided depending on location and if you need more you can buy some at a local store. Ask your host if you’re not sure where to go!

Gates:
Because your Shacky might be at a working farm, always close the gates behind you. We wouldn’t want any animals on the run!


Terms & Conditions


Statement of caution
The environment around the Shacky is what makes your stay so special, but its beauty and proximity to nature means you’re literally off the beaten track. Be careful when you walk around, the roads aren’t paved and there’s always wild-and farm life around. Shacky is not liable for damage to personal property, including vehicles, due to exposure to weather or rural settings. By booking a Shacky you recognize and accept this responsibility.

 

Shackys
“Shackys”, also known as “Shacky Tiny Houses” or “Tiny Houses” are relocatable Tiny Houses
built by Shacky Pty Ltd.

 

Shacky booking
Your Shacky is booked when we receive the booking payment. This payment should be made through the Shacky website. The booking is not confirmed until Shacky receives the full payment and you have received a confirmation e-mail. This confirmation e-mail contains: A confirmation of payment and stay, a guest guide, your terms and conditions and the contact details of your host. Additionally, the guest will receive an e-mail approximately 1 week before check-in with more information regarding the exact location of the Shacky. Any bookings made within a week of stay will have their reminder email with the exact location sent straight away.

 

Transaction process
The booking process has been set up to simplify the payment process as much as possible. This means that transaction of purchases will be processed at the time of booking. By proceeding with the booking process and confirming, you agree to allow the booking system to directly charge and process the room transaction.

 

Cancellation policy
Any cancellation or changes to your booking must be made via e-mail or phone.

At least 14 days prior or before:
No cancellation fee, and a full refund

Between 7-14 days:
A cancellation fee, and a 50% refund

Less than 7 days:
No refund. As the host will already be preparing for your stay and we’re counting on your arrival, we will be unable to refund any payment for cancellation on such short notice.

If a guest has been sent a confirmation e-mail and Shacky is unable to provide the guest with the booked Shacky, the guest will be offered a stay in a similar Shacky. If this option is not available, or the guest does not wish to accept it, the guest will be able to receive a full refund.

 

Damage
By accepting our Terms and Conditions you are liable for any damages at the property caused by you or your travel party.

 

Preparation for arrival
You are expected to be familiar with the terms and conditions and intricacies of your Shacky before arrival. We’ll do as much as we can to help prepare guests for the getaway with a friendly guide in a follow-up email leading up to your stay. This e-mail will also have the appropriate contact details if guests wish to contact Shacky or the hosts with any further enquiries.

 

Check-in
The Shacky will be open for check-in from 3pm onwards. Contact details of the hosts are provided in the e-mail guests receive a week prior to check-in. Guests are asked to inform them of the expected time of arrival during their booking. The check-in times can vary between properties and their hosts, so please check the listings for your chosen property carefully. Please try to get to your chosen property by your chosen arrival time. We understand that there may be setbacks and delays getting to the property, but please contact your host of any major changes in arrival time.

 

Check-out
Check-out is at 11am even though we understand it may be hard to leave! Late departure without permission may be penalised. If you would like to stay longer for whatever reason, please notify your host and they will try their best to cater to your needs.

 

Departure
Please be mindful not to leave any personal belongings at the property when you leave. The host will do their best to watch out for any forgotten items, however Shacky, nor our hosts should be responsible for any items left in the Shacky and their return to the owner.

 

Cleaning
The Shacky will be cleaned prior to every stay. Before departure, the guest should leave the Shacky in a clean and tidy condition as much as possible, i.e. all waste should be correctly disposed of. A safety deposit will have been taken for your stay, and may be charged if the condition of the Shacky deems it necessary.

 

Number of guests
A maximum of 2 guests per Shacky. All guests staying on the property must be registered through their booking.

 

Minimum age
Minimum age of stay is 18 years of age.

 

Pets
Not all Shackys are pet-friendly, so please check the Shacky of your interest for its pet friendliness. For Shackys that are pet-friendly, owners will be completely responsible for their pets at all times. Any damages caused to the property by your pet may result in an additional fee.  

 

Conduct
Illegal, unruly, disruptive and destructive behaviour is prohibited.

 

Smoking
Smoking is prohibited inside the Shackys. Outdoors smoking is fine, but please make sure to clean up your cigarette butts.

 

Property access
To get to the best spots for our Shackys we sometimes have to take a dirt road or go further into a paddock compared to your average getaway location. Please be mindful that while all properties are accessible by car, this may not be the case during Winter for all Shackys. Shacky and/or the host will however notify guests if this is the case and reschedule your stay.

 

Equipment and facilities
All equipment and facilities used should be in good, working condition. However, Shacky is not liable for any equipment or facilities not working. If a guest notices something isn’t working properly the guest should notify the host so a solution can be found as soon as possible.

 

Wildlife
There will be wildlife on the property as well as farm life. Be careful and respectful. Shacky is not liable for any damage caused by the wildlife on any of the guest’s property.

 

Rules
The guest agrees to read and obey all rules of their specific Shacky. If the rules are not abided by, Shacky reserves the right to ask the guest to leave the property and pay for any damages caused.

 

Newsletter
When a guest books, the e-mail address used will automatically be signed up for the Shacky newsletter. Don’t worry, feel free to unsubscribe at any time.

 

Liability
The guest will not hold Shacky responsible for any direct or indirect damages caused to the Shacky Tiny House as consequence of use. This includes damages, insurance, loss due to fire, theft, and misconduct.

 

Compliance with the Terms and Conditions
If the guest fails to comply with the Terms and Conditions, Shacky reserves the right to ask the guest to leave the Shacky Tiny House and property without any form of compensation for the guest.

 

Accepting the Terms and Conditions
The guest, on agreeing to these terms and conditions, agrees to behave responsibly and correctly on behalf of themselves and any travel partner. On booking a Shacky Tiny House you automatically accept our Terms and Conditions, which we expect you to comply with.